This qualification is designed to enable learners to further develop the knowledge and understanding required to work with customers within the health and social care sector.
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The objectives of this qualification are to help learners:
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• Develop an awareness of customer service in health and social care
• Understand how to communicate effectively in a health and social care setting
• Understand the needs of customers who access health and social care services
• Understand teamwork in health and social care settings.
In person, every Tuesday 17:00 - 21:00
NCFE CACHE Level 2 Certificate in Customer Service for Health and Social Care Settings
The qualification is assessed via a portfolio of evidence. This qualification is internally assessed.
Register your interest and we will contact you with a date for a brief chat and enrolment.
There are no specific recommended prior learning requirements for this qualification. However, learners may find it helpful if they've already achieved a level 1 qualification.
NCFE Level 2 Certificate in Principles of Team Leading
NCFE CACHE Level 2 Certificate in Preparing to Work in Adult Social Care
Blossomfield Campus
14/10/2025
Tuesday
17:00-21:00
Free for 16 weeks (depending on eligibility)
HEASJ013BCP0
Part Time
